Hello! I'm Iftekar
I aspire to secure a role where I can leverage my academic knowledge and professional skills to contribute to organizational success while advancing my personal growth. With a results-driven and ambitious mindset, I am committed to delivering value by applying innovative approaches, ensuring efficiency, and maximizing output. I bring strong organizational abilities, dedication, and resilience under pressure, along with the flexibility to work both independently and as a proactive member of a team. My focus is on continuous improvement, professionalism, and achieving excellence through hard work and determination.
MD. IFTEKARUL ALAM
IT Professional
Phone:
+8801812521587
+8801710861522
Email:
Address:
5836/A, Flat # 5A, Shimul Villa (Hossain Building), Patanpur, Oxygen R/A, Chattogram 4213
,Bangladesh.
Professional Experience:
Total Year of Experience:12.5 Years
2017-Present
Senior Executive - IT
2018-Present
( July 01, 2024 - Continuing)
Deputy Manager - IT
( July 01, 2021 - June 30, 2024)
Assistant Manager - IT
( Sept. 16, 2018 - June 30, 2021)
Senior Executive - IT
Ispahani Summit Alliance Terminals Limited - (ISATL)
( Concern of Summit Group)
• Lead IT supports team with guidance and assign tasks (PC Hardware, Laptop, Printer, Scanner,
Email MSO 365, Zimbra, CCTV, NVR, BD NBR, Port related Software) to the end users on different
systems.
• Administering & managing all the servers (Active Directory, FTP, Website & Application, Antivirus
EPS, ODERP, DB Server, DNS, SODMS, Proxy and Access security service) of the organization.
• Ensure system security, perform backups, and develop disaster recovery plans using RAID on
Linux and Windows environment.
• Manage system, network design, architecture & implementing Network Security devices,
protocols including Firewall, Core Router & Switch stability and activity with troubleshooting,
installing and configuring of LAN, WAN, AP and Wi-Fi equipment’s.
• Responsible for maintaining, protecting & developing company`s IT systems such as Access
Control, Surveillance systems and team etc. and performing routine monitoring of all the
installed systems and Log.
• Prepare annual/project budgets and lead IT projects and teams.
• Highlights and proposes solutions where organizational objectives are not synchronized with
existing IT plans, thereby managing the risk and conjunction with senior managements, creates long term IT plan to achieve the agreed IT strategy of the organization.
• Coordinating with the vendors/providers/suppliers for their prompt supports.
• Train end users on new and updated systems.
• Develop IT policies and maintain documentation for internal and external IT Audit Purpose.
• Design and perform server and security audits, system backup procedures, and other recovery
processes in accordance with the company`s disaster recovery and business continuity strategies.
2017-2018
(March 1, 2017 - Sept. 15, 2018)
Senior Executive - IT
AKS Khan Diagnostics Limited (AKDL)
( Concern of A K Khan & Co. Ltd.)
-
Installation and configuration the company Internet Connectivity Products (Core Switches, Routers and Firewall). Manage Secured User Access.
-
Setup and configure Mikro-Tik CCR, Maintenance Bandwidth & Monitoring MRTG.
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Configure Microsoft Outlook Services, Mail server, File Server.
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Install and Troubleshoot Operating System: Windows, Linux and Oracle Linux.
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Setup and maintenance GAMCA software. Ensure training to end users / staff about GAMCA software.
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Oversees and Managing Windows Group Policy, User Authentication, Permission and Files Restriction.
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Data Backup & Recovery Systems using RAID technology on Linux and Windows Platform.
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Implement system by planning and executing the Selection, Installation, Configuration, Testing Hardware, Software, LAN/WAN Networks, Operating System Management, Operational Policies and Procedures.
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Keep update to the manager that company IT/MIS assets are maintained responsibly.
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Configure and Maintain Biometric System, Eudora, Outlook, Mail Backup and restore.
-
Provided day-to-day technical support and troubleshooting for users employing laptops and desktops.
-
Manage all other IT activities including CCTV, Access Control System, Intercom system with PABX, E1 and IP Telephone System, Central UPS System.
-
Administer servers, desktop computers, printers, routers, switches, phones, personal digital assistants, smartphones, software deployment, security updates and patches.
2014-2017
(March 02, 2014 - March 30, 2017)
IT Administrator
Sunshine Education Group
-
Establish system by planning and executing the Selection, Installation, Configuration, Testing Hardware, - Software, LAN/WAN Networks and OS Management, Operational Policies and Procedures.
-
Maintain LAN and Internet Connectivity Products and their installation, also configuration. Manage Secured User Access.
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Mikro-Tik Router setup and configure. Maintenance Bandwidth Manager & Monitoring MRTG.
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Maintenance and Troubleshooting ERP Software and SMS tracker.
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Design, Implement and Optimize system and network security to protect against unauthorized intrusion & to ensure a centralized Antivirus & Spam free IT environment.
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Assembling Desktop, Laptops, Printers, UPS, Multimedia & Scanner to ensure smooth running of total system.
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Install Operating System: e.g. Windows XP, Windows Vista, Windows 7, Windows 8, Windows 10.
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Maintenance & Troubleshooting of CCTV camera with DVR (HIK Vision, Tele eye, AV-tech).
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Graphics Design use Adobe Creative Suit 3. Design Banners, ID card, Business Card, Festoon etc.
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Coordination with 3rd party IT service providers.
2015-2016
(Sept. 01, 2015 - Sept. 01, 2016)
Senior IT Officer
Purboshikha News
-
Direct the development, implementation and administration of all IT.
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Ensure timely and accurate delivery of technology products and services.
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Oversee new system facilitation, current system enhancements.
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Manage internal/external application upgrades.
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Define and improve all system and network operations processes.
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Control and manage all the network and internet service.
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Day to day troubleshooting.
-
Bandwidth Management.
-
Coordination with 3rd party IT service providers.
2012-2012
(March 15, 2012 - July 31, 2012)
Graphics Designer
4Force IT Solution
-
Provided corporate-oriented brand imagery and consultation in the area of design advertising.
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Compose a use set of graphic variation to be inculcated toward layouts, advertisements, branding & identity design.
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Developing design briefs that suit the client’s purpose.
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Thinking creatively to produce new ideas, concepts and developing interactive design.
EDUCATION
Master of Science (MSc)
SOUTHERN UNIVERSITY BANGLADESH
Computer Science & Information Technology (CS & I T)
Dept. of Computer Science Engineering.
Result: CGPA 3.73
Bachelor of Science (BSc)
SOUTHERN UNIVERSITY BANGLADESH
Computer Science & Information Technology (CS & I T)
Dept. of Computer Science Engineering.
Result: CGPA 3.11
Higher Secondary Certificate
OMORGONI M.E.S. UNIVERSITY COLLEGE
Group: Science
Result: GPA 2.90
Secondary School Certificate
PAINDONG HIGH SCHOOL
Group: Science
Result: GPA 3.38
PROFESSIONAL TRAINING
General Employee aware of Cyber Security (GEA)
JICA and SCTIP
From August 28, 2025 to August 29, 2025
Linux System Administration
Society Of Chittagong IT Professional (SCITP)
From September 10, 2017 to December 10, 2017
BACCO
Mastering Customer Service
British Council and
Hello World Communication Limited
From March 5, 2017 to May 5, 2017
Web Development
( WordPress)
Belancer
From December 20, 2016 to April 30, 2017
Practical SEO
BASIS Institute of Technology & Management
From May 01, 2016 to June 05, 2016
CCNA
Routing and Switching
New Horizon CLC
From September 01, 2015 to November 30, 2015
Mikro-Tik Expert
IT EXPERTS BD
From September 24, 2014 to December 24, 2014
Computer Hardware and Networking
LB Computer Solution
From January 15, 2014 to June 15, 2014
PROFESSIONAL PROJECT
GAMCA Software and Network Support (IT)
Allied Diagnostics Ltd, Dhaka
Technical Support
(IT)
British Council Bangladesh, “Edexcel International Education Board, UK
Network Security Implementation
with Mikro-Tik Router
Sunshine Grammar School and College
-
Participation on IPv 6 Development In Enterprise Network practical workshop under the authorization
of "ICT Cell and University of Chittagong” ( 28 Aug 2025 - 29 Aug 2025 ) -
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Participation on IP Telephony System Certification Training under the authorization of "UITFB”. (April 2018)
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Participation on CEH Certification Training under the authorization of "OTSL”. (November 2017)
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Participation on Oracle Apex Certification Training under the authorization of "OTSL”. (October 2017)
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Participation on Linux (Red Hat) Workshop under the authorization of "D Engineering Club (DEC)” (June 2016)
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Provide Technical Support ( IT ) on British Council O’ level and A’ level Examination 2015 under the authorization of “ Edexcel International Education Board, UK ”. (May 2015- May 2017)
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Participation on Digital Innovation Fair 2015 under the authorization of" Ministry of ICT, Government of the People’s Republic of Bangladesh". (February 2015)
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Participation on The Hour of Code and Mine craft under the authorization of “Code.org, USA”. (March 2014)
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Participation on “Systems Development Contest” under the authorization of “International Contest on Programming & Systems Development (ICPSD)". (August 2014)
Extra - Curricular Activates
SKILLS
Microsoft Office 365
Information, Network and Cyber Security
Graphics Design
Multiple Operating System / Cross OS Platform
Network Design
Logistics Support for IT
Project Management
Server Configuration and Maintenance
WORK WITH
Institutional Affiliation
Vice President
CHITTAGONG SISU CLUB
Executive Member
UNIVERSITY IT. FORUM
Executive Member
INTERNATIONAL HOTEL GROUP (IHG)
Green Member
BANGLADESH BIMAN LOYALTY CLUB
Affiliated Member
SOCIETY OF CHITTAGONG IT PROFESSIONALS (SCITP)